Contact information

Last updated: September 17, 2026

If you need help with an order, have a question about one of our products or want to contact Saglou for any other reason, you can do so through the following channels.

Customer service

Email:
info.saglou@gmail.com

Hours of operation:
Monday to Thursday · 9:00–18:00
Friday · 9:00–15:00

You can also contact us through our contact page:

https://saglou.com/pages/contacto

For inquiries related to an order, we recommend including the order number and the e-mail used during purchase so that we can locate it more quickly.

Product inquiries

If you need information about the operation, use, maintenance or characteristics of a Saglou product, you can write to us before or after making your purchase.

Our goal is to provide you with clear information so you can use each product properly and understand how to integrate it into your routine.

Order issues, returns and warranty

For any incident related to an order, return or warranty, contact our team and include, where appropriate:

• Order number.
• Name used during purchase.
• E-mail associated with the order.
• Brief description of the issue.
• Pictures of the product or packaging, if necessary to review the case.

The conditions applicable to returns, refunds and warranties are available on the relevant pages of our store.

Business details

Trade name: Saglou

Website:
https://saglou.com

Contact e-mail:
info.saglou@gmail.com

Registered office: INOWA.ADS L.L.C-FZ, Meydan Grandstand, 6th floor, Meydan Road, Dubái DU, Emiratos Árabes Unidos

VAT number:

Business registration number: